Специалист по работе со студентами / куратор

About the role

The Student Relations Specialist will support a cohort of students from enrollment through graduation, ensuring smooth academic and administrative experiences. You will act as the primary point of contact, both remotely and in person, fostering a positive learning environment.

Key responsibilities

• Guide assigned students throughout their study period, handling inquiries via email, phone, messengers, and face‑to‑face meetings.
• Provide advice on organizational matters and resolve administrative issues.
• Offer technical support for the learning process.
• Monitor academic progress and financial compliance.
• Facilitate communication between students and faculty regarding curriculum content.

Required profile

• Confident PC user with experience in Outlook and Excel.
• High energy, strong empathy, and self‑confidence.
• Excellent listening skills and ability to handle objections.

Required skills

• Outlook
• Excel

What we offer

• Competitive salary: base 70,000 RUB net plus bonuses (average 85,000–130,000 RUB/month).
• Full compliance with Russian labor law and timely payments.
• Flexible 5‑day work schedule with two shift options (9:00‑18:00 or 10:00‑19:00).
• Free professional development and access to internal education programs.
• Convenient location – a 7‑minute walk from Sokol metro station.