Менеджер по работе с розничными клиентами (Business Unit Key Account Manager, KAM)

About the role

The Business Unit Key Account Manager will be responsible for managing relationships with major retail chains across the region, driving sales growth and profitability for ITMS’s tobacco and nicotine product portfolio.

Key responsibilities

• Develop and maintain partnership relationships with key regional retail clients.
• Create and execute a business plan for each key client.
• Ensure targets for distribution, sales volume and profit are met.
• Analyse company and competitor positions at key retail accounts.
• Organise and oversee marketing activities at key clients.
• Coordinate with merchandising agencies and supervise supply logistics.
• Negotiate annual channel strategy and pricing policies.
• Lead a team of four professionals.

Required profile

• Higher education degree.
• Minimum 3 years experience in a similar Key Account or commercial role.
• At least 2 years of experience leading a small team.
• Strong communication and negotiation skills with senior executives.
• High stress tolerance, attention to detail and result‑orientation.
• Good understanding of FMCG retail market dynamics.

Required skills

• Advanced Microsoft Excel.
• Advanced Microsoft PowerPoint.

What we offer

• Permanent employment under Russian labour law.
• Competitive base salary plus annual bonus.
• Hybrid work model after the probation period.
• Annual salary indexation.
• Extended health insurance with dental coverage from day one.
• Flexible benefits program (well‑being, sports, insurance, etc.).
• Corporate transport from several Moscow metro stations.
• Partner discounts, recognition programs, corporate events and team‑building activities.
• Opportunities for career advancement and professional training.